Privacy Policy
Elegant Solutions is committed to maintaining your trust, values your privacy and recognizes the sensitivity of your personal information. We work toward protecting the privacy of users of our website. We have carefully crafted this Privacy Policy to address concerns you might have, and to assure you that if you give us personal information, we will treat it carefully and appropriately. This Privacy Policy applies to the website available at elegant-solutions.ca and the mobile applications and websites where this Privacy Policy is posted (collectively, the “Sites”). This Privacy Policy does not pertain to information that is collected offline.
BY USING THE SITES, YOU CONSENT TO THE TERMS AND CONDITIONS OF THIS PIVACY POLICY AND TO OUR PROCESSING OF PERSONAL INFORMATION FOR THE PURPOSES STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE(S).
Basic Confidentiality Policy
Where personal information is required to use or interact with the Sites, it is our policy that this information – such as your name, postal or email address, or telephone number – is private and confidential. The personal information you provide to APA is stored in a secure location, accessible only by appropriate staff, and is used for the purposes set forth in this policy, such as to reply to a question or to send requested materials.
Information Collected
We collect two types of information from visitors to the Sites:
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Personal information
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Non-Personal information, such as your IP address or cookies.
1. PERSONAL INFORMATION
“Personal information” is information that identifies you personally, such as your name, postal address, telephone number, or email address. Elegant Solutions collects and stores the personal information that you have provided to us. Here are some examples of manners in which we may collect your personal information on the Sites:
We will collect your first and last name, email address, and postal address when you fill out one of our forms, become a member and/or sign up to receive information from Elegant Solutions.
We may collect your email address if you contact us with a question;
We may collect your first and last name, date of birth and email address if you choose to participate in a contest or sweepstakes;
We may collect your first and last name, postal address and billing information if you make a purchase through our Sites; and
The above list provides an example of the personal information that may be collected from you on the Site. If you do not want Elegant Solutions to collect your personal information, please do not provide it to us.
2. NON-PERSONAL INFORMATION
“Non-Personal Information” can be technical information or it can be demographic information, such as your age, gender, ZIP code or other geolocation data, or interests, Non-personal information does NOT identify you personally. Here are some examples of the non-personal information that is collected via the Sites and a description of how this information is used:
Internet Protocol (IP) address – Your IP address is a number that lets computers attached to the Internet know where to send you data – such as the web pages you view. We use this information to deliver our webpages to you upon request, to tailor our Sites to the interests of our users and to measure traffic within our Sites.
Cookies – Elegant Solutions and divisions websites use “cookies” to improve functionality and usability. We use this information for planning, tracking and to improve the technical functions of our sites and products. By using our products and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
3. COOKIES
How Elegant Solutions Uses Cookies
Cookies do not contain any information that personally identifies the user, but information that we store about the user may be linked by us to the information stored in and obtained from cookies.
The Elegant Solutions website uses the information we obtain from people’s use of our website through cookies for the following purposes:
To recognize the user’s computer when the user visits the website.
To track some user actions during website navigation.
To improve the website’s usability.
To analyze the use of the website.
To administer the website.
To report click-through data to our advertisers.
Third-party Cookies
When users visit Elegant Solutions' website, third-party cookies may be sent to their computers by Elegant Solutions advertisers or service providers.
They may use the information obtained from these cookies:
To Track users browsing across multiple websites.
To build profiles of users’ Web Surfing.
To target advertisements that may be of particular interest to users.
Blocking Cookies
Most browsers allow users to refuse to accept cookies.
In Internet Explorer, you can refuse all cookies by clicking “Tools,” “Internet Options,” “Privacy,” and selecting “block all cookies” using the sliding selector
In Firefox, you can block all cookies by clicking “Tools,” “Options,” and un-checking “Accept cookies from sites” in the “Privacy” box.
In Google Chrome, you can adjust your cookie permissions by clicking “Options,” “Under the hood” and Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.
In Safari, you can block cookies by clicking “Preferences,” selecting the “Privacy” tab and “Block cookies.”
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to log on, access content or use search functions, for example.
Deleting Cookies
Users can also delete cookies already stored on their computers:
In Internet Explorer, you must manually delete cookie files
In Firefox, you can delete cookies by first ensuring that cookies are to be deleted when you “clear private data’ (this setting can be changed by clicking “Options,” “Under the hood,” and Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.
In Safari, you can delete cookies by clicking “Preferences,” selecting the “Privacy” tab and selecting “remove All Website Data”
Doing this may have a negative impact on the usability of many websites.
Web Beacons (also known as “clear gifs,” “Web bugs” or “pixel tags”) – “Web Beacons” are tiny graphics with a unique identifier, similar in function to cookies, and are used to allow us to count users who have visited certain pages of the Sites and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted email messages, Web beacons can tell the sender whether and when the email has been opened. In contrast to cookies, which are stored on a user’s computer hard drive, Web beacons are embedded invisibly on Web pages.
Demographic Information – “Demographic Information” may be your gender, age, Postal Code or geolocation data, and/or interests, which you voluntarily provide to us on the Sites. We use this information to provide you with personalized services and to analyze trends to ensure the information provided by the Sites meets your needs.
Please note that we also consider aggregated information, which is not personally identifiable, to be non-personal information. The above list provides an example of non-personal information that is collected via the Sites.
Use of Information Collected Via The Sites
4. MICELLANEOUS
Opt-Out
We communicate with our customers on a regular bases via email. For example, we may use your email address to confirm your request, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law.
We provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communications from us, such as messages or updates from us regarding new services and products offered on the Sites or if you do not want us to share your personal information with third parties. For emails, you may opt-out by clicking on the “unsubscribe” link of an email. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed.
Changes in Our Privacy Policy
Elegant Solutions reserves the right to make changes to our Privacy Policy at any time and for any reason without prior notice. Any Changes to our Privacy Policy will be posted on this page so that you are always aware of our policies. We may also contact you by email with changes. Additionally, we will update the “last updated” date below.
Website Security
No data transmissions over the Internet can be guaranteed to be 100 percent secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to Elegant Solutions is done at your own risk. However, Elegant Solutions uses website security measures consistent with current best practices to protect its website, email and mailing lists. These measures include technical, procedural, monitoring and tracking steps intended to safeguard data form misuse, unauthorized access or disclosure, loss, alteration or destruction.
We realize there can be incidents of misuse or unauthorized program incursions, as almost every website, service and user encounters. In those instances, our goals are to move quickly to isolate the problem, ensure or restore proper functionality and minimize any inconvenience to our users. As appropriate and necessary, Elegant Solutions will notify the relevant authorities of these incidents of misuse or unauthorized program incursions of the Elegant Solutions website.
Hyperlinks and Downloads
The links to third party sites within this website are provided solely for your information. Elegant Solutions does not endorse, or accept liability for, any content or downloads within sites which you may access via a hyperlink from our website. In addition we do not accept liability in connection with any downloads contained within our website.